Service, Payment, Shipping, Returns, Security, Privacy, Policies


We keep your personal information private and secure. is secured by GeoTrust SSL certificate that is providing up to 256-bit SSL encryption thereby offering the highest level of encryption and security possible. You can rest assured that c

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. reserves the right at any time after receipt of your order to acce

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

9/1/2016 does NOT accept money orders, cashier’s checks, personal checks, and company checks at this stage. However, you're welcomed to send us e-check via PayPal and please allow up to 10 business days to clear your payment before the order is pro

Multiple Product Orders

For a multiple product order, will make every attempt to ship all products contained in the order at the same time. Occasionally, we may split your order and make separate shipments due to longer fulfillment time for some particular items.


There will be no tax being applied to orders at but customer will be solely responsible for all sales taxes or other taxes in your custom/country.


In all cases, possible returns should be discussed first with CDBANQ before any action is taken. Returns must be authorized with Returns Department before they are sent to us. Unauthorized returns will not be accepted.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, shall have the right to refuse or cancel any orders placed for product listed at the incorrect p


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.


We dispatch orders almost every weekday except for weekends and public holidays so that you'll get your order as soon as possible.


All shipments will be sent in very high quality packing materials & bubble bags.


We currently only accept PayPal, where you can use your credit card (Visa, Master, American Express, Discover), bank account and balance to pay your order.


If you are an international customer, your order may be subject to duties when it arrives in your country. Unfortunately, we have no way of predicting these charges, as they differ from country to country. These charges are a matter between you and y


9/1/2016 is secured by GeoTrust SSL certificates that are providing RC4 128-bit SSL encryption thereby offering the highest level of encryption and security possible. You can rest assured that communications between your browser and this site's web

Royalties & License Fees

License fee and royalties to the artists and copyright owners derived from the sales at are being paid in Japan directly. If you find any copyright issue, please contact us and we'll take appropriate action immediately. Thank you for your

Reward Points Program

To reward our customers, you can redeem US$10 for every 3000 points you earned and the calculation will be done automatically.

Order Cancellation Policy

Unlike labels in most countries, Japanese media labels don't accept cancellation at all. So we will only accept order cancellation under two circumstances: 1) NEW ORDER As long as your order status is still marked as "NEW" from My Account page (us

Shipping Policy

We ship major label items in 2-5 days and indie label items in 3-10 days. Pre-orders will usually ship prior to or upon release date.

Shipping Rates (updated on 2021/11/15)

We ship worldwide and offer four different shipping options. During checkout, please enter your state, country and zip code, then the system will automatically calculate S/H rates and you'll be able to choose appropriate method