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Service, Payment, Shipping, Returns, Security, Privacy, Policies
 
Reward Points Program *NEW*  by 


To reward our customers, Reward Points Program offered by us comes with the highest value compared with other merchants in the market. It's about 3.3% rebate off your order amount and could sometimes go up to 5-10% through our promotional campaigns. In short, you can redeem US$10 for every 3000 points you earned and the calculation will be done automatically.

By purchasing each product, you will automatically earn the Reward Points (number of points will be displayed on each product page). When you accumulate the points, you will be able to redeem Gift Certificate (US$5, US$10, US$15, US$20, US$50, US$100) through your personal "My Account" page.

As soon as the redemption process is completed, the system will automatically generate Gift Certificate Code to you via email and you shall be able to use that particular code to offset the order amount during the checkout page (Apply Coupon > Go.)

* Rebate % for other merchant rewards program ranges from 1% to 3%
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Payment  by 



  • Credit Cards: We accept Visa & Master credit cards directly. (merchant name on your card statement: www.CDBANQ.com)  We will only charge to your card when we are ready to ship out your order. However, the order amount will be held and reserved off your credit limit for authorization. Actual billing will be conducted when we are about to ship out your order later on. To be compliant with PCI, we do NOT store your card information in any place and you have to submit your card information every time when you place the order with us. All transactions are securely processed within PCI-compliant encryption environment and no one is able to view your payment information. If you pay it online, your card information will be simultaneously deleted as soon as the charge is completed.
  • PayPal: We also accept PayPal, where you can use your credit card (Visa, Master, American Express, Discover), bank account and balance to pay your order. We're a PayPal certified business account holder and your orders will be processed directly and securely by PayPal (look for "https" in the address/URL window.) Please note that except for PayPal and yourself, we will NOT be able to see or store your credit card/payment information in anyway. By paying via PayPal, your purchase will be covered by PayPal's Buyer Protection Program.
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Credit Cards  by 


We accept Visa & Master cards directly. We will only charge to your card when we are ready to ship out your order. However, the order amount will be held and reserved off your credit limit for authorization. Actual billing will be conducted when we are about to ship out your order later on.

You can also pay by Visa, Master, American Express and Discover Credit Card via PayPal. Payment will be processed directly by PayPal and we will NOT be able to view or store your financial information that is securely kept between PayPal and yourself. There is no surcharge for using your credit card to make purchases.

Please be sure to provide your correct billing/shipping address and telephone number; incorrect information will cause a delay in processing your order.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 


CDBANQ.com does NOT accept money orders, cashier’s checks, personal checks, and company checks at this stage. However, you're welcome to send us e-check via PayPal and please allow up to 10 business days to clear your payment before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received.
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Shipping Policy  by 


Depending on the availability, most orders ship within  3-5 days (some items from smaller labels may take more than 7 days to collect; pre-orders will usually ship prior to or upon release date.)

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by CDBANQ.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Recently, Customs Offices in certain European countries (Italy, France, Germany in particular) have imposed a new clearance procedure for all goods being imported to E.U. and this may delay the delivery schedule. Because of the new procedure, it may take up to 4 weeks for some Italian buyers to receive the item even Registered Airmail is being used. If you would like to get it faster, it is recommended for Italian buyers to use EMS, which will guarantee a faster and safer shipping (3-6 days to arrive.)

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Shipping Rates  by 


We ship worldwide and please find the table for international shipping rates. The system will automatically calculate S/H rates and you'll be able to choose either Airmail, Registered Airmail or EMS Express Mail during checkout. (Box Set Items & Special Package goods may not be applied with below rates.)

No. of CDsAirmail S/H RatesRegistered Airmail S/H Rates
EMS Express Airmail S/H Rates

1USD 3.99USD 5.99USD 13.99
2
N/AUSD 7.98USD 17.99
3N/AUSD 9.97
USD 17.99
4N/AUSD 11.96USD 21.99
5N/AUSD 13.95USD 21.99
6N/AUSD 15.94USD 21.99
7N/AUSD 17.93USD 26.99
8N/AUSD 19.92USD 26.99
9N/AUSD 23.99USD 26.99
10N/AUSD 23.99USD 26.99
12N/AUSD 27.99USD 31.99
15N/AUSD 32.99USD 36.99
20N/AUSD 35.99USD 39.99
25N/AUSD 43.99USD 49.99
30N/AUSD 48.99USD 54.99
40N/AUSD 58.99USD 62.99
50N/AUSD 74.99USD 77.99

* Airmail is only available for single order containing 1 item. It requires NO signature and comes WITHOUT tracking. It takes 7-21 days to arrive.

* Registered Airmail requires signature and is traceable at USPS website once it's in USA. It takes 5-14 days to arrive. (There may be delay in displaying the status at USPS website for certain states in USA.)

* EMS Express Airmail requires signature and comes with online status tracking plus insurance. It takes 3-6 days to arrive.
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Customs  by 


If you are an international customer, your order may be subject to duties when it arrives in your country. Unfortunately, we have no way of predicting these charges, as they differ from country to country. These charges are a matter between you and your government, and you are responsible for them, since you are a citizen of your country, and are importing the goods yourself. Further information on this matter may be attained from your local customs office.

You should also be aware that some local customs offices may charge a "handling fee" in addition to the duties. Any postage price you pay us covers the full cost of shipping the goods to you. However, if there are customs problems, we have heard of cases in which handling fees are assessed, and then billed onto the customer. Again, we have no control over these, and the matter is between you and your government.

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Dispatch  by 


We dispatch orders almost every weekday except for weekends and public holidays so that you'll get your order as soon as possible.
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Packaging  by 


All shipments will be sent in high quality bubble bag plus sturdy cardboard box for full protection. Below is the sample packing.

Packing Sample
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Returns  by 


In all cases, possible returns should be discussed first with CDBANQ before any action is taken. Returns must be authorized with Returns Department before they are sent to us. Unauthorized returns will not be accepted. Please note that it is the buyer's responsibility to pay for return shipping costs.

Acceptable returns should be under ONLY two conditions:
  1. Shipping/Process Error: We will accept returns that are shipping/processing errors at the fault of CDBANQ (such as sending the wrong item), we will accept the item back for a corect replacement or credits. We ONLY accept returns of an unopened item that is in original shrink wrap and in brand-new, resellable condition.
  2. Defects/Damage: If a new item purchased at CDBANQ is defective due to an manufacturer error, we will then replace that item with another copy. If there is not another copy, we will offer a credit for the cost of the item minus 20% restocking fee towards next purchase. Our shipping and handling charges will not be refunded under any circumstances. We will not accept returns for any used item as the condition is already specified clearly upfront.
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Privacy  by 


We keep your personal information private and secure. CDBANQ.com is secured by GeoTrust SSL certificate that is providing up to 256-bit SSL encryption thereby offering the highest level of encryption and security possible. You can rest assured that communications between your browser and this site's web servers are private and secure.

To be compliant with PCI, we do NOT store your payment information in any place and you have to submit your card information every time when you place the order with us. All transactions are securely processed within PCI-compliant encryption environment and no one is able to view your payment information. If you pay it online, your card information will be simultaneously deleted as soon as the charge is completed.

For PayPal users, all payment are processed directly and securely by PayPal; that means we will NOT be able to view or store your financial and confidential information from our end. When paying via PayPal, your purchase will be covered by Buyer Protection Program.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to CDBANQ.com You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.


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Privacy on Other Web Sites  by 


Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Order Acceptance Policy  by 


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CDBANQ.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Multiple Product Orders  by 


For a multiple product order, CDBANQ.com will make every attempt to ship all products contained in the order at the same time. Occasionally, we may split your order and make separate shipments due to longer fulfillment time for some particular items. You will not be charged with extra shipping fee and all shipments will still be made through Registered Airmail (Small Packet.)

If for any reason, your ordered items becomes unavailable from all suppliers after you have paid, we will notify you by email immediately to cancel/remove the particular item(s) off your order. We will refund the amount for unavailable item plus applicable shipping charges to your credit card or PayPal account right away.
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Taxes  by 


There will be no tax being applied to orders at CDBANQ.com but customer will be solely responsible for all sales taxes or other taxes in your custom/country.
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Typographical Errors  by 


In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, CDBANQ.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. CDBANQ.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, CDBANQ.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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Links  by 


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Copyright and Trademark Notice  by 


Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of CDBANQ.com Copyright © 2001-2009, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Other Conditions  by 


These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Security  by 


CDBANQ.com is secured by GeoTrust SSL certificates that are providing RC4 128-bit SSL encryption thereby offering the highest level of encryption and security possible. You can rest assured that communications between your browser and this site's web servers are private and secure.

To be compliant with PCI, we do NOT store your payment information in any place and you have to submit your card information every time when you place the order with us. All transactions are securely processed within PCI-compliant encryption environment and no one is able to view your payment information. If you pay it online, your card information will be simultaneously deleted as soon as the charge is completed.

CDBANQ.com is also tested and certified daily to pass the "Hacker & Virus Safe" scan. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site.

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Royalties  by 


All license fee and royalties to the artists and copyright owners derived from the sales at CDBANQ.com are being paid in Japan directly. If you find any copyright issue, please contact us and we'll take appropriate action to fix it immediately. Thank you for your cooperation.
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